Traffic Management Centre Operator | A03

Join a team dedicated to the safety of Queensland’s road network through real-time monitoring and response.
Our Client:
  
Our client plays a pivotal role in ensuring safe and efficient road network operations across Queensland. With a strong focus on real-time traffic monitoring and incident response, they provide critical services that support the movement of people and goods across the state. Their team works around the clock to keep the public informed, manage incidents, and maintain road network performance in collaboration with key partners and emergency services.
  
The Opportunity:
  
This is a unique opportunity to join a high-performing Traffic Management Centre team where you will be responsible for monitoring road network operations, coordinating responses to incidents, and managing real-time information dissemination. If you thrive in a fast-paced, technology-driven environment and have a strong sense of public service, this role will allow you to make a meaningful impact every day.
  
Your key responsibilities include, but are not limited to:

• Monitoring the state-controlled road network in real-time and initiating appropriate responses to operational issues.
• Evaluating and coordinating responses to incidents, equipment faults, and maintenance issues in collaboration with service providers and emergency services.
• Assisting with incident management, including diversion routes and multi-agency coordination.
• Using CCTV and other intelligent transport systems to detect and verify traffic incidents and disseminate public traffic alerts via hotlines, websites, and roadside messaging.
• Providing live traffic updates to media and ensuring accurate, timely communication with the public.
• Maintaining detailed shift records, incident logs, and disruption databases to support operational reporting and compliance.

Your Skills & Experience:
  
To be successful in this role, you will bring:

• The ability to remain calm and make sound decisions under pressure in a live operational environment.
• Strong interpersonal and communication skills for coordinating with internal and external stakeholders.
• Proficiency in using IT systems, including real-time monitoring software and databases.
• Excellent record-keeping and attention to detail.
• Previous experience in traffic operations, emergency services, control room, or similar environment will be highly regarded.
• Flexibility to work on a rotating shift roster, including weekends and public holidays, with additional hours during major events or emergencies.

The Offer:

• Temporary full-time opportunity with potential extensions.
• Rostered shift work with penalties for weekends and public holidays.
• Join a supportive and inclusive team committed to public safety and service excellence.
• Opportunity to work at the heart of Queensland’s transport network, making a tangible difference every day.

To ensure compliance with Australian employment law, this role is only open to candidates who possess either the right to work in Australia, permanent residency, citizenship status or visa status. 
  
How to Apply:
To apply online, click ‘apply’ at the top of this page, or contact our designated Recruitment Consultant, Tanara Davies on 07 4051 9699 or tanara@cbcstaff.com.au for a confidential discussion.
  
At CBC Staff Selection, we are dedicated to fostering an environment that champions equal opportunity, embraces diversity, promotes inclusion and prioritises flexibility and accessibility. All communication with CBC Staff Selection is managed in a highly confidential manner, and your details will not be shared with any future employer without your prior consent.
  
CBC Staff Selection – Redefining Recruitment
With over 35 years’ recruitment experience, CBC Staff Selection specialises in providing professional, quality recruitment services to a wide range of candidates and clients throughout both Far North Queensland (Cairns region) and North Queensland (Townsville and Mackay region) as well as Regional Queensland.
  
Job Reference: 1622617/TD

• Full-Time Hours
• Join a Reputable Organisation
• Develop your Career